Vision
To become the leading regional water utility providing sustainable and competitive water & sanitation services for the region.
Mission
To supply and maintain reliable, affordable and good quality water and sanitation services for the region.
Values
- Teamwork - Prompting a culture of collaborative behavior whilst pursuing individual organisational responsibilities.
- Respect - Serving with a positive attitude, courtesy, and mutual respect that engender a shared vision.
- Sustainability - Promoting environmentally sustainable practices as a commitment to protecting the natural resources.
- Accountability - Addressing challenges promptly, implement effective solutions by providing excellent service as a committed team.
- Integrity - Upholding honesty and moral principles.
Strategic Objectives
- customer and stakeholder engagements
- financial resources
- process
- organisational effectiveness