To be the leading water utility in the Western Cape, where industry and Water Service Authorities outside the metros can source bulk water services.
To provide high quality water services and make it universally accessible to all sectors of society and industry.
The key strategic goals of the Overberg Water Board are set out as follows (see strategic map):
- Grow our market share within the region.
- Source funding and grants for infrastructure & service delivery projects.
- Equitable access to reliable, sustainable and acceptable water services through improved revenue streams.
- Sound cooperative governance and improve compliance and reporting.
- Enhance operational efficiencies across the value chain.
- Develop and transform the workplace.
- Improve and enhance customer satisfaction.